Rules Tools for Leaders by Jeffrey W. Foley MA Perry M. Smith

Author:Jeffrey W. Foley MA, Perry M. Smith
Language: eng
Format: epub
Published: 2018-12-23T16:00:00+00:00

Are You an Effective Communicator?

How well do you speak? Are your speeches and talks well crafted and to the point? Are your conversations meaningful and heartfelt? Do you look people in the eye when you are speaking to them? Are you able to break down the barriers between the ranks in order to communicate effectively yet with authority?

How well do you write? While speaking to groups or one-on-one is important, the permanence of the written word makes clear communication vital for leaders. From employee evaluations to emails, your skill—or lack of it—can make a tremendous impact on your organization and the people in it. Carelessly written emails can cause confusion—or even leave you and your organization vulnerable to lawsuits. (A wise manager once declared that after three email exchanges, if a problem is not resolved, get on the phone!) If performance appraisals are poorly written, you are doing a disservice to your associates. Position papers, reports, letters of recommendation, referrals, and even thank-you notes each play a vital role in the way you are perceived by everyone inside and outside your organization. Good communication takes maintenance work.

Let go of your ego and ask for help to edit your important communications. If you learn to write well, you can better serve your organization. Just as importantly your writing skills will be admired and appreciated. As John Kenneth Galbraith has written, “If you write well, you will automatically get attention.”

Effective communication is a powerful means through which you can convince your associates that you are rightfully in a leadership role.

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